Your details, and what we do with them

We are 1112 Car Spa & Detailing, JT Complex, Varissery Junction, Mariyathuruthu P.O., Kottayam - 686017, Kerala, India. This page says, in plain words, what we collect when you use this website, why we collect it, and what you can ask us to do with it.

What we collect

• Your name and mobile number, and your email address if you choose to give it.
• Your vehicle type, and its registration number if you choose to give it.
• Your bookings: the service, bay, date and time, any note you write for the team, and how the job went.
• What you paid and how (cash, UPI, card or bank transfer). We never see or store card numbers or UPI PINs.
• The messages we send you about a booking.

Why we collect it

• To make your booking and have the right bay ready when you arrive.
• To send you a confirmation, reminders and a message when your vehicle is ready.
• To give you a receipt and keep the business accounts the law requires.

We do not use your details for advertising, and we do not sell or rent them to anyone.

Cookies

If you sign in, we set one cookie that keeps you signed in. That is the only cookie this site sets. There are no advertising or tracking cookies and no third-party analytics. Your browser also remembers a half-finished booking until you close the tab, so a refresh does not lose it.

Who else sees it

• Our team at the centre, to do the work and take payment.
• The companies that host this website and deliver our messages (for example WhatsApp or email), only so far as they need to in order to provide that service.

If you tick the box about a haircut at Clean Cut or a bite at the 1112 Pit Stop Bistro & Cafe, it only tells our team you are interested. We do not pass your details to them.

How long we keep it

A time you started to book but never confirmed is deleted within a day. Bookings, invoices and payment records are kept for as long as the law requires us to keep business records. Sign-in codes expire after ten minutes.

What you can ask us to do

Under India's Digital Personal Data Protection Act you can ask to see the personal details we hold about you, ask us to correct them, and ask us to delete them where the law does not require us to keep them. You can also raise a complaint with us about how your details were handled.

To do any of these, call or message us on 9846671112 or ask at the centre. You can correct your name and email yourself in your account.

Changes to this page

If we change what we collect or why, we will update this page and the date at the top.